(Terms & Conditions)
1. About Us
Phoora Creates is a handmade gifting and craft brand offering hand-crocheted accessories, home decor, gifting items, office items, and personalised/custom-made pieces across our Seasonal Specials, Home Decor, Gifting Items and Office Items collections.
Operated by: [PHOORA DETAIL REQUIRED]
GSTIN: [PHOORA DETAIL REQUIRED]
2. Product Descriptions & Images
We try to display our products, colours and details as accurately as possible. However, since every item is handmade, and screen displays vary, the product you receive may differ slightly from the image shown — see our Handmade Product Variation Policy for more detail.
3. Pricing
All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. We reserve the right to correct any pricing errors on our website, even after an order has been placed, and will inform you before processing such an order if this occurs.
4. Order Acceptance
We reserve the right to refuse or cancel any order at our discretion — for example, in cases of suspected fraud, unauthorised or illegal activity, unavailable stock/materials, or errors in product/pricing information. If we cancel an order after payment has been made, a full refund will be issued.
5. Personalisation & Custom Orders
By placing a personalised or custom order through our Custom Order page, you confirm that all details you provide (spelling, colours, themes, instructions) are accurate. Please see our Personalised & Custom Order Policy for full terms.
6. Intellectual Property
All content on this website — including product photography, designs, brand name, logo, and written content — is the property of Phoora Creates and may not be copied, reproduced, or used commercially without our written permission.
7. User Conduct
When using our website (including any comments, reviews, or messages sent to us), you agree not to post or share content that is unlawful, abusive, defamatory, or otherwise inappropriate.
8. Third-Party Links & Tools
Our website may contain links to third-party platforms (such as our Instagram page or payment gateway) that we do not control. We are not responsible for the content, policies, or practices of these third parties.
9. Limitation of Liability
To the fullest extent permitted by law, Phoora Creates shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, beyond the value of the order in question.
10. Governing Law
These Terms & Conditions are governed by the laws of India. [PHOORA DETAIL REQUIRED — specific jurisdiction/courts, if applicable]
11. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.
12. Contact Us
For any questions about these Terms & Conditions, email phooracreates@gmail.com, WhatsApp +91 8707527984, or visit our Contact page.